Lindy Paid
AI teammate that works inside Slack and your connected tools to draft replies, manage inboxes, record meetings and run routines. New users get $50 in free credits for 7 days; paid seats start at $29.99 a month.
AI Tool Profile
Voiceflow
Voiceflow is a platform for building chat and voice AI agents for customer support across web, app, WhatsApp, SMS and phone. Public pricing is not shown; businesses are told to request it.
Description of Voiceflow
Voiceflow is a platform for building and running chat and voice AI agents aimed at customer support and wider customer-experience work. The site describes agents that run across web, app, WhatsApp, SMS and voice, with the same conversation carried between channels. The company cites more than 4,000 customers and 200,000 users; these are its own figures.
The product mixes visual building with code. Teams can lay out agent behaviour in a builder, and engineers can add JavaScript functions and connect to other systems through APIs. The page lists integrations such as Google Sheets, Zendesk, Salesforce, Airtable, Shopify, HubSpot, Make and Gmail. Customers can pick from major language-model providers or bring their own model, which the vendor presents as a way to avoid lock-in.
Development, staging and production environments are hosted by Voiceflow, and the page does not describe a self-hosted or on-premises option. For security and privacy, the site lists SOC 2 Type II, ISO/IEC 27001:2022 and GDPR, and says it supports HIPAA-compliant deployments. Its HIPAA page says business associate agreements are arranged per deployment through its security team, and each connected model or integration that handles health data needs its own review.
Pricing is the main gap for buyers. The pricing page shows two tracks: one for agencies and partners, with usage-based billing and a free trial without a card, and one for businesses, where it says to request pricing through a demo. No plan prices, free-plan limits or credit amounts are shown, so small teams cannot compare cost with other builders until they talk to the vendor.
Features of Voiceflow
- Builds chat and voice agents that run on web, app, WhatsApp, SMS and phone with shared conversation context.
- Combines a visual builder with JavaScript functions and API connections to tools such as Zendesk, Salesforce and HubSpot.
- Lets teams choose among major language-model providers or bring their own model.
Frequently asked questions
Does Voiceflow have a free plan?
The pricing page does not list a free plan. Agencies and partners are offered a free trial with no credit card; businesses are told to request pricing.
What does Voiceflow cost?
No prices are shown on the pricing page today. Agencies see usage-based billing without figures, and businesses must request a quote through a demo.
Which security standards does Voiceflow list?
The homepage lists SOC 2 Type II, ISO/IEC 27001:2022 and GDPR. Its HIPAA page says it supports HIPAA-compliant deployments, with business associate agreements arranged per deployment through its security team.
Website: https://www.voiceflow.com/
Company: Voiceflow, Inc.
Key facts
Flexible chat and voice agent builder for support teams that can use a visual builder plus code. Prices are not public: businesses must request a quote, so cost cannot be compared.
| Pricing model | Usage-based |
|---|---|
| Free tier | Not verified |
| Starting price | Not verified |
| Data residency | Not verified |
| Compliance (as stated by vendor) | SOC 2 (claimed), ISO 27001 (claimed), GDPR (claimed), HIPAA (claimed) |
| Integrations | Google Sheets, Zendesk, Salesforce, Airtable, Shopify, HubSpot, Make, Gmail |
| Public API | Yes |
| Self-hostable | Not verified |
| Official site | Online (auto-checked 2026-11-10) |
| Can a general AI assistant replace it? | A general LLM chat cannot deploy to WhatsApp, SMS or phone lines or hold flow logic; Voiceflow is for production agents on those channels. |
| Last verified | 2026-10-11 by editor |
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Update history
- 2026-11-10 · pricing page changed updated (auto-check)
- 2026-11-03 · compliance updated (editor)
- 2026-11-02 · tags updated (editor)
- 2026-11-02 · pricing type updated (editor)
- 2026-10-13 · site status updated (auto-check)
- 2026-10-11 · pricing model updated (editor)
- 2026-10-10 · ai alternative note updated (editor)
- 2026-10-10 · editor verdict updated (editor)
- 2026-10-10 · api available updated (editor)
- 2026-10-10 · integrations updated (editor)
- 2026-10-10 · compliance updated (editor)
- 2026-10-10 · pricing page url updated (editor)
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